Guide · updated November 2026
How do tenants get their full deposit back after moving out?
To get your full deposit back, return the home in the same condition as at check-in, allowing for fair wear and tear. Clean to the inventory, fix small damage, and use your deposit scheme's free dispute service if you disagree with deductions.
Before you move out
- Read your check-in inventory and photos
- Book an end of tenancy clean after your things are out
- Clean or replace anything listed as clean at check-in, such as carpets
- Take dated photos of every room after the clean
If there is a dispute
Every UK nation has government-approved deposit schemes with free dispute resolution. Send them your photos, the inventory and your cleaning receipt.
Frequently asked questions
What counts as fair wear and tear?
Normal ageing, such as light scuffs or worn carpet in walkways. Stains, burns and dirt are not.
Will a cleaning receipt help?
Yes. A receipt from a professional clean is useful evidence in a dispute.